+254 704 843 554 info@flowergifting.co.ke
🌹 Flower Gifting

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the Flower Gifting website (https://flowergifting.co.ke), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Description of Services

Flower Gifting operates an e-commerce platform that allows customers to browse and purchase flowers, gifts, and related products. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or any other content on this site is accurate, complete, reliable, current, or error-free. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. Orders and Payment

  • All orders are subject to availability and acceptance.
  • Prices are displayed in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated.
  • We accept various payment methods including Cash on Delivery, M-Pesa, and other payment processors.
  • Orders are not confirmed until payment is received and verified.
  • We reserve the right to refuse or cancel any order for any reason.

5. Delivery

Delivery times are estimates and are not guaranteed. Flower Gifting is not liable for any delays in delivery caused by factors beyond our control, including but not limited to weather, traffic, or carrier issues. Delivery fees may apply depending on your location.

6. Returns and Refunds

Our return and refund policy is outlined separately in our Return Policy page. Please review this policy before making a purchase.

7. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to update your information as necessary.

8. Prohibited Uses

You may not use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website. Prohibited activities include but are not limited to:

  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper working of the website
  • Using automated systems to access the website without our permission
  • Submitting false or misleading information

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Flower Gifting or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

10. Limitation of Liability

Flower Gifting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use our services. Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Flower Gifting, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website or violation of these terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes your acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: